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PRODUCT TYPE
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Ways to order

Credit card orders can be place via
Phone: 800-795-9295
Fax: 216-881-7177
Online: noodlesoup.com
Email:
orders@noodlesoup.com
We accept VISA, MasterCard, American Express or Discover.

Purchase orders (have us invoice your organization) can be placed via
Fax: 216-881-7177
Online: www.noodlesoup.com
Email:
orders@noodlesoup.com
Sorry, we cannot take purchase orders over the phone. Purchase order minimum amount is $20.00, orders under $20.00 will be charged a $10.00 processing fee. Use your purchase order form or our order form (in the catalog or “download order form” at noodlesoup.com). Please include ship-to address, bill-to address, contact name and phone number with your order.

Prepaid check or money order with an attached order can be sent to
Noodle Soup
4614 Prospect Ave., Ste. 328
Cleveland OH 44103
Please fill out the order form completely. Feel free to call to confirm pricing or receive a quote. Be sure to add shipping and handling. Make your check or money order out to Noodle Soup of Weingart Design. See order form for states where we collect sales tax.
Orders under $20.00 require prepayment via credit card or check.

Shipping and Delivery
If you need your order by a specific date, please let us know. Orders are shipped by FedEx ground. Please provide a physical address for shipment via FedEx. Most orders will ship within 2-3 business days, but please allow 2-4 weeks for delivery. Very large orders or custom imprint orders can take 4-8 weeks. Please call if you have any questions about delivery of your order.

Rush Orders
Overnight or 2nd day delivery is available for an additional cost. No weekend delivery. For expedited delivery, orders need to be received by 12:00 pm EST. Call us at 800-795-9295 for pricing and to confirm shipping on your rush orders. Sorry, rush delivery is not available on customized items or international orders.

Canadian and International orders can not be placed on our website. You must call 1-800-795-9295 to place your order or fax it to 1=216=881=7177
All international orders need to have shipping charges quoted. Please phone, email or fax your completed order to us. Shipping charges are based on the size and weight of the order, so the order must be complete. Noodle Soup is not responsible for brokerage, tax and tariff charges that shipments may incur. All payments must be made in US Funds.

Returns and Exchanges
DVDs must be returned in new condition within 30 day of our ship dates. Please view DVDs promptly to insure they are acceptable. We cannot issue refunds if the covers or discs have been written or on damaged.
All other products must be returned within 60 days. Please inspect your order promptly and notify us of any issues.

Contact Us
Do not hesitate to call us is you have questions or need a price quote.
Customer Service is available 9:00 am – 5:30 pm EST.
Phone:  800-795-9295
Fax:  216-881-7177
Email:   orders@noodlesoup.com
Mail:  Noodle Soup
        4614 Prospect Ave., Ste. 328
        Cleveland, OH 44103

Custom Imprinting
Many printed and promotional items can be custom imprinted. Go to Customized Products in the left sidebar under Product Type. For more information on customizing and imprinting, please call us at 800-795-9295 or email Vicky at vicky@noodlesoup.com.

Submitting Artwork
Artwork should be in a tiff, eps, pdf or ai file format at 800 dpi. We cannot use faxed art and we cannot use MS Word documents for custom imprinting. Email artwork to vicky@noodlesoup.com. If you need help sending or creating artwork, call Vicky at 800-795-9295.

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